RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please also provide a receipt or proof of purchase.
To start a return, you can contact us at contact@zerofc.com. Please be sure to include the following:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please also provide a receipt or proof of purchase.
To start a return, you can contact us at contact@zerofc.com. Please be sure to include the following:
- Name
- Order Number
- Items to be returned
If your return is accepted, we’ll send you a return shipping label (please note that the cost of return will be deducted from your refund amount). Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any questions regarding returns contact@zerofc.com.
You can always contact us for any questions regarding returns contact@zerofc.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we may resolve the issue.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Note that return shipping costs will be deducted from your total refund amount. Please remember it can take some time for your bank or credit card company to process and post the refund.